Terms of service
TERMS OF SERVICE
Last updated: 28/08/2026
1. AGREEMENT TO TERMS
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "Customer") and Aevor ("Aevor," "we," "us," or "our"), operated by AEVOR with a principal place of business at, governing your access to and use of aevorsupps.shop (the "Site") and any products or services offered through the Site (collectively, the "Services").
By accessing the Site, placing an order, or subscribing to any Aevor product, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site or purchase our products.
2. ELIGIBILITY
You must be at least 18 years old and legally capable of entering into binding contracts to use the Services or purchase products. By placing an order, you represent and warrant that you meet these requirements. Products are intended for adult use only.
3. PRODUCTS
3.1 Nature of Products
Aevor sells dietary supplements. Our products are not drugs and are not intended to diagnose, treat, cure, or prevent any disease. Statements about our products have not been evaluated by the U.S. Food and Drug Administration (FDA).
3.2 Product Information
We make reasonable efforts to ensure product descriptions, images, and information are accurate. However, we do not warrant that all product information is error-free, complete, or current. Product packaging, formulation, and appearance may vary.
3.3 Health Disclaimer
You should consult a licensed healthcare professional before starting any dietary supplement, particularly if you:
- Are pregnant, nursing, or planning to become pregnant
- Are under 18 years of age
- Have a diagnosed medical condition
- Take prescription medications
- Have known allergies to any ingredient
Individual results vary. We make no guarantees regarding specific outcomes from using our products.
4. ORDERS, PRICING, AND PAYMENT
4.1 Order Acceptance
Your order is an offer to purchase. We reserve the right to accept, decline, or cancel any order at our sole discretion, including for reasons of pricing errors, product availability, suspected fraud, or breach of these Terms. If we cancel your order after payment, we will refund the full purchase amount.
4.2 Pricing
All prices are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice. Applicable sales tax will be calculated and added at checkout based on your shipping address.
4.3 Payment
Payment is due at the time of order. We accept payment methods displayed at checkout. By submitting payment information, you represent that you are authorized to use the payment method and authorize us (or our payment processors) to charge the full order amount.
4.4 Pricing Errors
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund. We will notify you before charging any corrected price.
5. SUBSCRIPTIONS
5.1 Subscription Terms
By purchasing a subscription ("Subscribe & Save"), you authorize Aevor and its payment processors to automatically charge your payment method on a recurring basis at the interval you select (currently every 30 days) at the then-applicable subscription price, until you cancel.
5.2 Recurring Billing Disclosure
- Billing frequency: Every 30 days
- Subscription price: As displayed at time of purchase (currently $[$38.20]/month for the Aevor Liposomal NAD+ Men's Complex)
- First charge: At the time of order
- Subsequent charges: Every 30 days from the first order date, automatically charged to your saved payment method
- Price changes: We will notify you at least 30 days in advance by email of any change to the subscription price. You may cancel before the new price takes effect.
5.3 Cancellation
You may cancel your subscription at any time, with no fees or minimum commitment. Cancellation options:
Online (recommended): Log in to your account at https://shopify.com/76221743260/account , click "Manage subscription," then click "Cancel."
By email: Email support@aevorsupps.shop from the email address associated with your subscription. We will process email cancellations within one (1) business day.
Cancellation takes effect immediately for future shipments. Any bottle already shipped or in transit at the time of cancellation will still be delivered and is non-refundable, except under our 60-day money-back promise (Section 6).
We will not require you to call us, complete surveys, or take additional steps beyond the cancellation methods above to cancel your subscription.
5.4 Modifications
You may pause, skip a shipment, change frequency, update payment method, or change shipping address at any time by logging in to your account.
5.5 Failed Payments
If a subscription payment fails, we will attempt to charge your payment method up to three times over a five-day period. If all attempts fail, your subscription will be paused and you will be notified by email. You may update your payment method at any time to resume.
5.6 California Residents (California Automatic Renewal Law)
If you are a California resident, you have specific rights under California Business and Professions Code Section 17600 et seq. You may cancel your subscription anytime by the methods described in Section 5.3. Cancellation shall be effective immediately.
5.7 New York, Vermont, and Other State Residents
Residents of states with automatic renewal disclosure laws (including but not limited to New York, Vermont, Illinois, and Oregon) have the same cancellation rights described in Section 5.3. All statutory notice requirements are satisfied by the disclosures in this Section 5.
6. RETURNS AND REFUNDS
6.1 60-Day Money-Back Promise (First Order)
If you are not satisfied with your first order of any Aevor product, email support@aevorsupps.shop within 60 days of delivery and we will refund the purchase price of your first bottle to your original payment method within 5-7 business days. No return of the physical product is required.
6.2 Subsequent Subscription Orders
Subsequent subscription orders (after your first order) are not eligible for the 60-day money-back promise. To avoid future charges, cancel your subscription per Section 5.3 before the next billing date. Cancellation does not automatically trigger a refund of the most recent charge if the shipment has already been dispatched.
6.3 Damaged or Defective Products
If your order arrives damaged or with a broken seal, email us within 7 days of delivery with a photograph. We will send a replacement at no cost.
6.4 Lost or Undelivered Packages
For packages marked as delivered but not received, contact us within 14 days of the delivery date. We will assist with carrier claims and, at our discretion, may issue a replacement or refund.
7. SHIPPING
7.1 Shipping Destinations
We currently ship to addresses within the United States only, including Alaska, Hawaii, and U.S. territories.
7.2 Processing and Delivery Times
Orders are typically processed within 3-5 business days. Standard delivery takes 8-14 business days from dispatch. Actual delivery times may vary due to carrier, customs, weather, or other factors outside our control. Estimated delivery times are not guarantees.
7.3 Risk of Loss
Risk of loss passes to you upon delivery of the product to the carrier.
7.4 Address Accuracy
You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrect addresses provided by you. Reshipment to a corrected address may incur additional charges.
8. ACCOUNTS
8.1 Account Creation
Certain features (including subscription management) require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
8.2 Accurate Information
You agree to provide accurate, current, and complete information during account creation and to update it as needed.
8.3 Termination
We may suspend or terminate your account at any time for violation of these Terms, suspected fraud, or other reasons at our sole discretion.
9. INTELLECTUAL PROPERTY
All content on the Site, including but not limited to text, graphics, logos, product images, and formulations, is the property of Aevor or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
The name "Aevor" and the Aevor logo are trademarks of [BUSINESS NAME]. All other trademarks referenced on the Site are the property of their respective owners.
10. PROHIBITED USES
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to the Site, systems, or accounts
- Interfere with or disrupt the Site or servers
- Submit false, misleading, or fraudulent information
- Use automated systems (bots, scrapers) to access the Site without our written permission
- Resell Aevor products without our written authorization
- Reverse engineer, copy, or replicate any aspect of the Site or products
11. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (A) THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; (B) PRODUCTS WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY SPECIFIC HEALTH RESULT; (C) PRODUCT INFORMATION WILL BE COMPLETE OR ACCURATE.
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AEVOR, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO AEVOR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Aevor, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of: (a) your use of the Site or products; (b) your violation of these Terms; (c) your violation of any law or third-party rights; or (d) any misuse of the products by you or persons acting under your direction.
14. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the State of [DELAWARE / YOUR US LLC STATE], United States, without regard to conflict-of-laws principles.
Subject to Section 15 (Arbitration), you agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in [COUNTY], [STATE], and you consent to the personal jurisdiction of such courts.
15. BINDING ARBITRATION AND CLASS ACTION WAIVER
15.1 Arbitration Agreement
Any dispute, claim, or controversy arising out of or related to these Terms, the Site, or the products (a "Dispute") shall be resolved through final and binding arbitration administered by JAMS or the American Arbitration Association (AAA) under its applicable rules, rather than in court, except that you may bring qualifying claims in small claims court.
15.2 Class Action Waiver
YOU AND AEVOR AGREE THAT ANY DISPUTE SHALL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS PROCEEDING.
15.3 Opt-Out
You may opt out of this arbitration agreement by emailing support@aevorsupps.shop with the subject "Arbitration Opt-Out" within 30 days of your first purchase. Your email must include your full name, order number, and a clear statement of intent to opt out.
15.4 Location and Costs
Arbitration shall take place in [COUNTY], [STATE], or another mutually agreed location, or by video conference. Each party shall bear its own costs, except as required by arbitration rules or applicable law.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time. Material changes will be posted to the Site with an updated "Last updated" date. For subscribers, material changes affecting subscription terms will be notified by email at least 30 days before taking effect. Your continued use of the Site or subscription after changes take effect constitutes acceptance.
17. TERMINATION
We may terminate or suspend your access to the Site at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful. Sections that by their nature should survive termination (including Sections 9, 11, 12, 13, 14, 15) shall survive.
18. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
19. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Aevor regarding the Site and products.
20. CONTACT
Questions about these Terms? Contact us at:
Email: support@aevorsupps.shop
Postal: [BUSINESS NAME], [BUSINESS ADDRESS]